Overcoming the challenges of mental health

Published by MAXSolutions on September 08, 2019
Overcoming the challenges of mental health

Michael is a National Partnership Manager at MAX Solutions and works with the Employer Services team to deliver on our employer servicing strategy. 

Each day, he works with a range of MAX customers living with complex mental health conditions that are often difficult to talk about because of the stigma, and the perception that it is another barrier to employment. 


Yet Michael, who has recently had challenges with mental health, says he has chosen not to live and suffer in silence. 

“I joined MAX Solutions in 2017 and was transferred from the Perth to Sydney office the following year,” he said. 

“I suddenly found myself far from family and friends and at my loneliest.” 

Before he received his diagnosis and support, negative thoughts swirled around him. 

“I felt alone, unwanted and like I was not worth anything. It’s a very dark place to be,” Michael said. 


When health issues started to affect his work, Michael decided he needed to confide in those around him. It was the start of a journey to healing. 

“The organisation and my managers were amazingly supportive,” he revealed. 

“Some adjustments were made to help me balance my work and my personal life and help me through the darker times.” 

“I cannot stress enough how important it was for me to reach out to others, and for them to be as understanding as they have been.” 

“You might get pushed back, even by doctors, but you need to talk to people.” 

“I’d say to anyone in a similar situation, you need to reach out to family members, friends or colleagues, anyone you trust. It is important to speak out. 

“MAX is very supportive of its employees, as well as its customers.” 


According to the Australian Bureau of Statistics, one in eight Australians is currently experiencing high, or very high psychological distress. 

Mental health can impact on your physical and emotional health. A person may experience sudden weight gain or loss, or variations in sleep patterns, leading them to feel more tired and irritable than usual.  


Nicole Hart, Health Services Manager and Psychologist at MAX Solutions, stresses on the importance of having meaningful connections, and conversations with others to support emotional and psychological health. 

“People who suffer from depression and anxiety can feel continuously tired, and often experience changes to their appetite” she said. 

“If you know someone who is often withdrawing from their usual activities, it can be helpful to ask the person if they are okay.” 


MAX understands that job searching can be like riding an emotional rollercoaster. 

That’s why a range of health services is offered to registered customers to help overcome psychological distress. 

Placement consultants can also confidentially refer people to the most suitable service while they are seeking, or even during employment. 


For MAX customers experiencing mental health challenges, Michael has one key message. 

“Talk to your consultant, or anyone else at MAX, tell them how you feel, we all want to help” he said. 


If you or someone you know is in crisis, you can also contact: 

Headspace on 1800 650 890 - supports young people aged between 12 and 25 and their families going through a tough time. 

Lifeline provides free, 24-hour crisis support on 13 11 14. 


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