We connect you with the support you need to find the type of work you want
It’s important to find a provider that suits you. Our service is all about understanding you and your goals. We want to do more than find you a job, we want to help you achieve your career and life goals.
We’ll take the time to get to know you, understand your skills and abilities and what kind of support suits you best. Together we will come up with a plan to set you on a path towards the right job.
We’ll stick with you once you’re in work, continuing to assist both you and your employer. We go the extra mile to understand your new workplace and any potential challenges, so you have the best chance of success.
The steps to find and keep a job
Register with us
If you are receiving a support payment, it's important we let Centrelink know that you’d like us to provide you with Disability Employment Services (DES). You can do this at your centrelink appointment or talk to us if you’d like support through that process. Otherwise you can simply talk to our team to register for services.
We can also assist you to get to your first appointment with us. Our offices are located close to Centrelink offices and public transport links, but if you need assistance, just ask.Register
Tell us about you
When you come to a MAX office, your consultant will begin to get to know you, your experiences and your goals for the future. You can also speak to our team about any concerns you may have.
Together we will develop a plan that is unique to you and sets you on the path to preparing for, finding and keeping the right job for you.
You might want to learn new skills for a particular job. We have a range of training programs that can prepare you for work. We can also help you with job applications and paying for things you might need such as work tickets, licences and interview clothes.
Apply for jobs
We can work with you to make sure your resume and cover letter give you the best chance possible when you apply for jobs.
You will have access to local job opportunities offered exclusively on our online job portal, MAXConnect and access to Word to create, edit or update your resume. We can also directly contact potential employers on your behalf to develop new opportunities that suit you.
We can also provide interview preparation advice and support including plenty of techniques and tips so you feel more comfortable. If you’d like assistance travelling to your interview, buying clothes, or if you want us to come with you to meet your employer, we can do that.
We’re here to give you the best chance of landing that job.
Start your new job
Our support doesn’t stop when you find a job. The first few days and weeks of work can take some getting used to. When you start, you might need to spend money on additional items like uniforms, travel and food for lunch. We will give you vouchers so you can stay on top of these additional costs.
You’ll be meeting new people and learning new tasks so we will stay in touch with you, making sure you’re happy and comfortable. We can support you through any challenges that may arise. These could be concerns with your new employer or more practical things like pay, taking leave or transport issues.
View our In Work Support Guide to learn more.
Supporting you into the future
As you continue working, the first few months are likely to be exciting and sometimes difficult as you find your routine and settle in. We will stay in touch for as long as you need, addressing any issues that arise.
We provide vouchers at one, three and six months of employment to help with groceries, bills or other new costs such as travel and clothing.
If you experience any changes to your health or personal life, we can link you with our dedicated health team or other community assistance.
Our team is here for you. See our In Work Support Guide to understand more about the different ways we can support you.