Job Confidence Short Course

About the course

Students who successfully complete this course will have developed their ability to enter new and unfamiliar workplaces with confidence. Students will be able to apply their increased problem solving skills when learning new processes in the workplace, and balance work and life commitments.

The Job Confidence Course will assist learners to build their problem solving abilities to enter a new workplace, effectively deal with problems as they arise (both external and internal to the workplace), and embrace new problem solving methodologies to ensure their employment status is not jeopardised.

Entry requirements:

There are no formal entry requirements for this course. Students will be customers that need support to find employment. Some students may have completed previous vocational training, however, it is likely students will need support to find and sustain employment.

To allow our trainers to support your learning, you will need to complete a student profile, including language, literacy and numeracy indicator before your enrolment application is accepted.

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Delivery Method and Course Duration

This course is available through face to face training. Training will take place over 10 x 3 hour sessions over 1 to 10 weeks depending on the course booking. Additional support and training time is available for learners if required.

Course Structure 

Number of units required to complete the course (1).

One (1) Unit:

  • FSKLRG09 Use strategies to respond to routine workplace problems

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Course Outcomes

Learners who successfully complete the course will have gained the skills to identify workplace problems, propose appropriate strategies to resopnd to problems and respond to feedback as appropriate.

AQF Certification Outcome 

Students who successfully complete all requirements of FSKLRG09 Use strategies to respond to routine workplace will be issued a Statement of Attainment by MAX Solutions.

Further Training

In the event the student requires additional training and support this will be arranged in consultation with all parties.

Recognition of Prior Learning (RPL) and Credit Transfers (CT)

Recognition of prior learning (RPL) is a process that assesses your competency—acquired through formal and informal learning—to determine if you meet the requirements for a unit of study. Students with previous skills, knowledge or experience are entitled to apply for RPL for a full qualification or individual units of competency. Students will be required to produce evidence and undertake assessment as part of the RPL process.

If you have previously completed a unit/s of competency and can provide valid evidence of AQF certification (issued by and RTO), you are eligible to apply for a credit transfer and would not be required to undertake further study for the unit.

Unique Student Identifier

It is mandatory for all students undertaking Nationally Recognised Training in Australia to have a USI, Unique Student Identifier.

You will need your USI in order to apply to enrol for training. Visit for more information.


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