Announcing MAX Solutions Executive General Manager Human Resources

Published by MAXSolutions on March 06, 2019
Rachel Chapman-McCowan MAX Solutions HR EGM

Rachel Chapman-McCowan appointed MAX Solutions Executive General Manager Human Resources.

MAX Solutions is pleased to announce the appointment of Rachel Chapman-McCowan as Executive General Manager Human Resources (HR). Rachel joins the Executive leadership team, bringing with her a wealth of experience across senior HR roles as well as management roles in MAX Employment service operations.

After 23 years HR experience, including Executive HR roles with ASX listed companies and international entities, Rachel came to work at MAX in 2013. Working with MAX operational teams for the past six years has provided Rachel direct experience of the issues faced by our front-line employees and managers.


“Employee’s lives don’t end when they walk out the doors each day. Understanding the different hats we wear outside of work as parents, partners, children, carers and more means the HR team are able to put the right levels of support, development and flexibility,” Rachel said.

MAX has a history of innovation in the HR department, promoting key health initiatives to decrease stress and burnout, as well as an emphasis on professional development to ensure growth of employee’s long term. MAX also provide an Employee Assistance Program to those who may be struggling with mental health, relationships, parenting, work-life balance, work stress, organisational change and more.

In 2014, the business introduced Domestic Violence Leave as a standard entitlement to employees, four years ahead of its introduction in legislation. The business also provides access to paid volunteer and paid community service leave, providing employees with flexibility to support causes important to them.

As a leader in the Employment Services industry, promoting diversity and inclusion is a keystone of MAX Solutions recruitment practice. In 2017, MAX achieved Disability Confident Recruiter status awarded by the Australian Network on Disability (AND). Rachel said:


“Identifying and addressing barriers so more people with disability can apply for our roles means the talent pool we recruit from is widened. Creating a diverse workforce increases workplace morale and encourages our employees to think differently.”

MAX Solutions is committed to the future of its workforce, ensuring employees have the confidence to progress in their careers, and provides internal opportunities where appropriate. Rachel Chapman- McCowan’s previous role of Queensland Deputy State Manager has also been filled internally by Client Services Operations Manager Kimberley Jedrzejczyk.


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